• MY CART    0

    Your cart is currently empty.

FAQ

Frequently Asked Questions 

Got a question that's not listed here? Get in touch via our Contact Us page.

 

Where are MADE Label clothes manufactured?

MADE Label is designed in Australia and Italy and we partner with Bryden Apparel, based in Singapore, to manufacture MADE Label clothing. Bryden’s partner factories are in China and operate under ethical practices, where all staff and workers operate under ethical practices and work under ethical work and employment conditions. All MADE Label manufacturing is completed under our strict Ethical Manufacturing Commitments, you can read them in detail here.


Why Ethical?

We believe no one should have to suffer under poor work conditions or standards when making MADE Label clothing. We’re just not in the business of harming people to make a buck, plain and simple. We are proud to be part of the #slowfashion movement and we believe in slow style, not fast fashion. Read more about our ethical position here.


What size am I during pregnancy and what size should I buy?

This is a tricky one, because every woman is different and every body changes differently with each pregnancy. One day we are going to have the most amazing sizing matrix that will give you an idea of where you sit in the size chart according to your height, weight, stage of pregnancy and how long each item is going to last during your pregnancy. We hope that day isn’t too far away, and in the meantime we have the following advice on sizing:

MADE Label has been designed with adjustments to standard sizing, to allow for changes to your body. Because of these nifty adaptations, it is generally pretty safe to buy a size L if you were an L before. MADE Label clothing is designed to take you through your pregnancy, so your size now should fit you at all stages of your pregnancy. Most or all our textiles have stretch in them, especially the ones that are anywhere near the part of your body than change most - your bum, stomach and bust.

Make sure you check out the sizing information on all items when you're shopping. 


I have a fashion label and I would love MADE to stock it - are you interested?

We love finding new designers and labels and we are always looking to expand our offering of stylish, affordable and ethical designs that are suitable to women before, during and after pregnancy. It's not just maternity labels we're looking for, if you have a modern, simple and stylish label that is ethically manufactured and maternity friendly, we’d love to hear from you too!

Send us your latest line sheet and a bit about you to hello@madematernity.co and we’ll be in touch asap.


I have a dream dress/top/bottoms/outerwear design, will you make it?

We often go shoe shopping with the perfect shoe in mind, only to be disappointed when we can’t find the real life manifestation of our dreams. We want to solve that problem when it comes to dream maternity clothes. After all, no one knows the demands of the female body like a woman, and especially a pregnant woman.

Send us a sketch of your design, and an outline of your ideas to Hello@madematernity.co and we will be in touch. You never know, your genius idea could be part of our next collection!


How much will shipping cost?

For all the information on our shipping and returns that you could possibly dream of, please visit the Shipping and Returns section.


Can I return my item?

Yes, if it’s in its original condition and has tags attached you can return your items.

We have a 30 day, no questions asked returns policy. Simply fill in the form you received with your package, include it in a new or undamaged mailer bag and send it back to us at RETURNS, PO Box 50304 Sai Ying Pun, HONG KONG. We’ll let you know as soon as we’ve got it back.


Can I exchange my item?

Sure can - send it back as soon as possible with a note for which size/item you’d like in exchange and we will send it back to you at standard shipping charges depending on the destination. Make sure you tell us if you need it urgently and we'll express ship it.


Do you have stockists or MADE Label shops?

MADE Label is sold exclusively at www.madematernity.co and we don’t have any stores other than our online boutique. This keeps our costs down so we can pass on savings to you.


What can I do if an item is out of stock?

If you’re in love with one of our items, head to that page and click the Back Order button. We’ll get your request and will be in touch.

 

Still got unanswered questions? Have a read of our Shipping & Returns information and our Terms and Conditions. That should have it covered!

Join our Mailing List

Sign up to receive our email updates

Search our store